National Accounts

One Solution To All Your Fire Protection Needs.

Across Arizona, Nevada, New Mexico and West Texas, Metro Fire+Security National Accounts delivers optimum results through a consolidated service model to satisfy all your fire protection requirements.

Metro Fire+Security National Accounts provides “one point of contact” for multiple locations for all your fire protection needs – from scheduling inspections and services to onsite performance and cost control – so that you can focus on running your business.

Metro Fire+Security has cultivated and grown professional relationships with numerous affiliated fire and life safety management companies throughout the years. Our National Accounts is able to deliver a complete service that surpasses your expectations. Our National Account Team takes over responsibility for all your customers’ fire life safety needs. Our team provides specific services tailored to our National Account customer, including:

• Centralized emails for each customer that are monitored by an experienced national account representative throughout the business day, responding to all your requests and needs. This one point of contact takes the guess work out of who to contact to get the answers you need for your customers and the work completed.
• Our National Account Team has trained billing staff that is familiar with each of our customers’ billing requirements to ensure accurate billing for all fire and life safety services.
• ur National Account representatives act as an extension for your customers’ facilities department. We will be your fire protection advocates. We will manage all aspects of this process from making sure the inspections and service are scheduled and completed, to repair performance, providing necessary reports, and invoicing accurately and timely. Our main goal is to ensure your complete satisfaction.
• Our after-hours on-call service handles any emergencies that emerge any time of day or night, ensuring a technician will be dispatched to your customer’s location to resolve any problem.