Job Description
The Installation Security Technician is primarily responsible for installing and replacing alarm, camera, and access systems. A desired candidate works effectively and professionally with little supervision, has management and leadership ability, excellent communication skills, and is consistently looking out for the customer’s best interest.
What to Expect
Metro Fire+Security has been serving Arizona since 1972. We are a full-service fire protection company that offers statewide service. We are a family-owned business that prides itself on customer service and integrity. Our staff of friendly and experienced professionals are dedicated to proving quality service.
From initially selling and servicing fire extinguishers, we have transformed ourselves into a full-service fire and life safety corporation. We now specialize in sprinkler system testing, repair and installation, kitchen and restaurant systems, fire alarm design, installation and service, backflow prevention devices, full service alarm monitoring, fire pump repair and installation, and underground hydrant repairs and installation, among the many services we offer.
What You’ll Do
- Install security systems per provided job scopes
- Provide preventive maintenance of equipment and/ or systems
- Install and service access control systems
- Install and service IP based camera systems
- Install and service alarm systems
- Responsible for reading and interpreting wiring diagrams, schematics, and blueprints
- Effectively communicate equipment issues and potential solutions on work performed to customers
- Explain and train customers on effective utilization of equipment and/ or systems
- Efficiently and accurately update and complete customer files, including but not limited to customer contacts, work orders, parts utilized, and work performed
- Promptly and professionally respond to customer questions and concerns
- Understand and maintain compliance with company and customer safety program
- Maintain all applicable certifications for necessary products serviced by company
- Ability to lead, train, mentor and/ or coach less experienced technicians
- Perform other related duties as assigned or required
What You’ll Bring
- Valid driver’s license
- High School Diploma/ GED
- 3+ years prior security work experience
- Commercial experience
- Able to work flexible hours including after-hours, nights, and weekends
- Able to travel to multiple job sites each day
How You Will Be Successful
- Access control installation and servicing experience – knowledge in S2 and Brivo a plus
- Experience with installation of controller, reader, contact, REX and electrified door hardware
- Commercial alarm system installation & servicing experience – knowledge in DMP, Honeywell and DSC systems a plus
- Camera system installation experience, including network camera systems – knowledge in Exacq, Wave VMS a plus
- CAT5/6 network termination skills
- High precision/ detail-oriented
- Professional verbal and written communication skills
- Ability to work independently, with little supervision
- Works effectively and efficiently while performing all aspects of the required job
Special Considerations
- S2 training
- Brivo training
- DMP training
- IP / Network knowledge
- Working knowledge of Microsoft Office (Excel, Outlook, Word)
Benefits
- Weekly Pay
- Medical
- Dental
- Vision
- Paid Time Off
- Paid Holidays
- 401(k) matching
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of people so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
